Synchronization Scenarios
Figure 1: Synchronization flow supported by various scenarios.
Below is the brief list of synchronized modules:
| Gmail | Synchronization | SugarCRM |
|---|---|---|
| Contacts | <> | Contacts |
| Appointments | <> | Calls |
| Appointments | <> | Meetings |
| Tasks | <> | Tasks |
| Emails | Archive to CRM | Emails |
Synchronization is achieved by means of synchronization scenarios. Each scenario executes one or many rules in various Labels and Groups.
-
– Exchange folder to which the
rule applies. -
– Data transfer from SugarCRM
to Exchange. -
– Data transfer from Exchange
to SugarCRM.