Synchronization Scenarios

Figure 1: Synchronization flow supported by various scenarios.

Below is the brief list of synchronized modules:

Exchange Synchronization Oracle Sales Cloud
Contacts <> Contacts
Contacts\CRM Accounts <> Accounts

Synchronization is achieved by means of synchronization scenarios. Each scenario executes one or many rules in various exchange folders.

  1. – Exchange folder to which the rule applies.

  2. – Data transfer from Oracle Sales Cloud to Exchange.

  3. – Data transfer from Exchange to Oracle Sales Cloud.